pk7i Privacy Policy

1.1 This Privacy Policy ("Policy") describes how pk7i ("pk7i", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of users ("Player", "User", "you") who access or register on the pk7i platform at pk7i.net (the "Platform").

1.2 pk7i operates in the Philippines and serves Filipino players in accordance with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are committed to upholding the rights of every player whose data we handle.

1.3 By accessing the pk7i Platform, completing the registration process, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

1.4 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2.1 For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, pk7i is the Personal Information Controller in respect of the personal data you provide when using the Platform.

2.2 As the data controller, pk7i determines the purposes and means by which your personal data is processed. We are responsible for ensuring that your data is handled lawfully, fairly, and transparently in accordance with this Policy and applicable law.

2.3 For all data privacy-related inquiries, requests, or complaints, you may contact our Data Protection Officer via the contact details provided in Section 15 of this Policy.

3.1 pk7i collects the following categories of personal data from players:

4.1 pk7i collects personal data through the following means:

• Direct Interactions: Data you provide when creating a pk7i account, completing KYC verification, making deposits or withdrawals, contacting support via live chat, or responding to promotions;
• Automated Technologies: Technical and usage data collected automatically when you browse or use the Platform, including cookies, web beacons, server logs, and similar tracking technologies (see Section 10);
• Third-Party Payment Providers: Transaction confirmation data received from payment processors including GCash, PayMaya, BPI, BDO, and Metrobank when you initiate a deposit or withdrawal;
• Identity Verification Providers: Data returned by third-party KYC verification services when you submit government-issued identification documents for account verification;
• Fraud Detection Systems: Data generated by our internal and third-party fraud monitoring tools in connection with account and transaction security reviews.

5.1 pk7i processes your personal data for the following purposes:

• Account Creation and Management: To register your account, verify your identity, manage your pk7i Login credentials, and maintain your account in good standing;
• Service Delivery: To provide access to our full range of games including slots, live casino, bingo, fishing games, and sports betting, and to process all associated transactions in Philippine Peso;
• Payment Processing: To facilitate deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate financial records;
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, including KYC requirements, anti-money laundering (AML) obligations, PAGCOR regulatory requirements, and the Data Privacy Act of 2012;
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct;
• Responsible Gaming: To monitor gameplay patterns, enforce account limits, process self-exclusion requests, and provide responsible gaming interventions where appropriate;
• Customer Support: To respond to your queries, resolve disputes, and maintain records of all support interactions for quality assurance and compliance purposes;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates via email or SMS — only where you have consented to receive such communications. You may opt out at any time;
• Platform Analytics and Improvement: To analyze how players use the pk7i Platform so we can improve performance, user experience, and game offering.

6.1 Under the Data Privacy Act of 2012 (RA 10173), pk7i processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and pk7i — including account management, payment processing, and game delivery;
• Legal Obligation: Processing required to comply with applicable Philippine laws, including AML regulations, KYC obligations, tax laws, and PAGCOR licensing requirements;
• Legitimate Interests: Processing carried out for pk7i's legitimate business interests, such as fraud prevention, security monitoring, platform analytics, and responsible gaming oversight, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — for example, receiving marketing communications from pk7i. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

7.1 pk7i does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data only in the following circumstances:

• Payment Processors: We share necessary financial data with GCash, PayMaya, BPI, BDO, and Metrobank solely to process your deposits and withdrawals;
• KYC and Identity Verification Providers: We share identity documents and related data with licensed verification service providers to fulfil our legal KYC obligations;
• Game Providers: We share session identifiers and account reference data with licensed third-party game studios to facilitate gameplay on the Platform. Game providers do not receive your full identity or financial data;
• Fraud Detection and Security Providers: We share technical and usage data with our fraud prevention partners to protect players and the Platform from unauthorized activity;
• Regulatory Authorities: We may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other competent Philippine government authorities where required by law or a lawful order;
• Legal Proceedings: We may disclose personal data where required by a court order, subpoena, or other legal process under Philippine law;
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to a successor entity, subject to the same level of protection as described in this Policy.

7.2 All third-party service providers who process personal data on behalf of pk7i are required to handle such data in compliance with the Data Privacy Act of 2012 and are bound by contractual data processing agreements.

8.1 pk7i retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable Philippine law. The following general retention periods apply:

• Account and Identity Data: Retained for the duration of your active account, and for a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping obligations;
• Financial and Transaction Data: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine AML regulations and PAGCOR requirements;
• Communications Data: Live chat transcripts and support records are retained for up to three (3) years from the date of the interaction;
• Technical and Usage Data: Generally retained for up to twelve (12) months from collection, unless required for longer retention in connection with an active security investigation or legal proceeding;
• Marketing Consent Records: Retained for the duration of your marketing consent and for a minimum of two (2) years following withdrawal of consent, as evidence of lawful processing.

8.2 At the end of the applicable retention period, personal data is securely deleted or anonymized in accordance with pk7i's data disposal procedures. Anonymized data that can no longer identify you may be retained indefinitely for analytical purposes.

9.1 pk7i implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include, but are not limited to:

• SSL/TLS Encryption: All data transmitted between your device and the pk7i Platform is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols;
• Password Hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms. pk7i never stores passwords in plain text and cannot retrieve your password;
• Access Controls: Access to personal data is strictly limited to pk7i personnel and authorized service providers who require access to perform their duties, and is governed by role-based access control policies;
• Two-Factor Authentication (2FA): Players are encouraged to enable 2FA on their pk7i accounts for an additional layer of account security;
• Continuous Security Monitoring: pk7i's systems are monitored continuously for suspicious activity, unauthorized access attempts, and potential data security incidents;
• Regular Security Reviews: Our security infrastructure and data handling practices are reviewed regularly to identify and address vulnerabilities.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pk7i will notify the National Privacy Commission (NPC) and affected players in accordance with the notification requirements of the Data Privacy Act of 2012 and its Implementing Rules.

9.3 While pk7i takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is completely secure. You are also responsible for keeping your pk7i Login credentials confidential and for using a secure network when accessing the Platform.

10.1 pk7i uses cookies and similar tracking technologies (such as web beacons and local storage) to enhance your experience on the Platform, maintain your session, and collect usage analytics. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function. These include session cookies that keep you logged in to your pk7i account. These cookies cannot be disabled;
• Functional Cookies: Used to remember your preferences such as language settings, preferred game categories, and display options;
• Analytics Cookies: Used to collect anonymized data about how players navigate and use the Platform. This data helps us identify popular features, detect errors, and improve overall performance;
• Security Cookies: Used by our fraud detection systems to identify unusual or suspicious activity patterns across sessions.

10.2 You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the pk7i Platform. Instructions for managing cookies are available in the help section of most browsers.

10.3 pk7i does not use third-party advertising cookies or allow external advertising networks to track your behavior on our Platform.

11.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to your personal data held by pk7i:

11.2 To exercise any of the rights listed above, please contact our Data Protection Officer via the details in Section 15. We will respond to all verified data privacy requests within thirty (30) calendar days of receipt, in accordance with the requirements of the Data Privacy Act of 2012.

11.3 We may need to verify your identity before processing your request to ensure that personal data is not disclosed to or altered by unauthorized parties. This verification step is for your protection.

11.4 If you are not satisfied with our response to a data privacy request or complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

12.1 The pk7i Platform is strictly intended for adults aged 21 years and above in accordance with Philippine gaming regulations. We do not knowingly collect, process, or store personal data from individuals under 21 years of age.

12.2 If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete such data and close the associated account in accordance with our Terms & Conditions.

12.3 If you are a parent or guardian and believe that your child under 21 has provided personal data to pk7i, please contact our support team immediately via live chat or email so that we can take appropriate action.

13.1 The pk7i Platform may contain links to third-party websites or services, such as payment provider portals or game provider platforms. These third-party sites operate independently and have their own privacy policies, which we encourage you to review before providing any personal data to them.

13.2 pk7i is not responsible for the content, privacy practices, or data handling of any third-party website or service. A link from the pk7i Platform to a third-party site does not constitute an endorsement of that site's privacy practices.

14.1 pk7i reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or regulatory requirements. When material changes are made, we will notify registered players via email or an in-Platform notification prior to the changes taking effect.

14.2 The "Effective Date" at the top of this page indicates when the current version of this Policy came into force. We encourage you to review this Policy periodically to stay informed about how pk7i protects your data.

14.3 Continued use of the pk7i Platform after an updated Privacy Policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you may close your account as described in the Terms & Conditions.

15.1 If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer through the following channels:

Email: [email protected]

Live Chat: Available 24 hours a day, 7 days a week, directly on the pk7i Platform.

15.2 When submitting a data privacy request, please include your full name, registered email address, and a clear description of your request or concern so we can process it efficiently. We aim to acknowledge all requests within five (5) business days and resolve them within thirty (30) calendar days.

15.3 If you believe your data privacy rights under the Data Privacy Act of 2012 have been violated and our response has not resolved your concern, you may file a complaint directly with the National Privacy Commission (NPC) of the Philippines.